> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.postmyparty.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Allow Pop-Up notifications on your device

# Having trouble getting notifications for a Virtual Pop-Up on your computer, phone, or other mobile device?

Below are some common reasons this may be happening. Please review each one, to see if it is helpful.

|| These steps can also be done if wanting to disable push notifications from your device.

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### 1) Check to be sure your device is not in *Focus* or *Do Not Disturb* mode. 

These modes are intended to block all notifications.

*To check:*

* **Windows** computer/laptop: Click the [Bell icon](https://support.microsoft.com/en-us/windows/experience/notifications-and-do-not-disturb-in-windows) in the bottom corner.

* **Apple** iMac/Macbook: Check your [Control Center.](https://support.apple.com/guide/mac-help/turn-a-focus-on-or-off-mchl999b7c1a/mac)

* **Phone/tablet:** Swipe down on your phone screen. If either *Focus* or *Do Not Disturb* modes are enabled, it will likely show on this screen. Tap to turn it off.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/9/d/9a9dcb2305992800/ios-15-focus-feature_1w6m7x3.jpg =300x168)


![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/9/d/9a9dcb2305992800/screenshot20260716100317one-ui_12dx0pq.jpg =300x221)

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### 2) Check to be sure you have enabled notifications for that Pop-Up.

When first joining or creating a Pop-Up, you are asked to enable notifications. If this was declined, no notifications will be sent.

* *To check:* Go to that Pop-Up. Either click the blue box prompting you to enable them, or select this option in your settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/9/d/9a9dcb2305992800/enable-notifications-popup210u_z54wxf.png =500x330)

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/9/d/9a9dcb2305992800/check-pmp-notifications-1_1k5i6ey.jpg =300x274)

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### 3) Make sure your browser is set to allow notifications.

You may have opted to block website notifications on your device, sometime in the past.

* *The steps to check this may look a little different than what is shown below depending on the browser you are using, and what type of phone you have.*
* Below, Google Chrome is shown on an Android phone. Again, the wording may be different on your phone or computer, but the steps will generally be the same.

To start, go to a Virtual Pop-Up from your internet browser on your phone **(not the mobile Party App).**

1. From your browser's settings bar, select the **Inspect** icon (usually directly to the left of the website).

3. If it does not show that notifications are allowed for this site, tap to change that setting.



![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/9/d/9a9dcb2305992800/chrome-phone-notifications_yx5wyu.png =600x505)


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Making sure to check each of these options should result in you receiving a notification on your device each time a new post is made in a pop-up you are a member of.