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No groups shown in the drop down list or failed posts due to an improperly linked account
No groups shown in the drop down list or failed posts due to an improperly linked account

Failed (Account not properly linked to FB) Errors on posts and how to fix them; how to relink account to Facebook

Ashley Bonney avatar
Written by Ashley Bonney
Updated over a week ago

If the drop down list for page or group is empty or if your posts have failed due to an improperly linked account, you will need to unlink and relink your account. (It will either say unknown error or not properly linked like the 2 examples below)







You will need to refresh your connection to Facebook:

  • Go to the Sidebar on your PMP dashboard and click on Account < Facebook Settings

  • Click the blue 'Unlink from Facebook' button. (If your account had already been unlinked you can skip to the next step.)

  • Click Connect to Facebook

  • A new window will pop up. It will show the name of the Facebook profile you're connecting, and give you the option to switch if it's not right. If that is the correct profile you can click Continue as Name and continue to the next screen.

  • On the second screen that pops up Facebook will ask you to select which groups you want to connect to - the best option is to check Select all. (If you don't you may lose connectivity to your groups).

  • The third screen is going to be similar but ask you to select your Pages.

    Again, you'll want to click 'Select All' here.

  • On this fourth screen you can just click Done.

  • It should confirm that you've now linked PostMyParty to Facebook.

    If your had posts failing, they should pick back up posting your next scheduled post.

    Or if your groups wasn't showing as an option for you to schedule posts to, it should now show as an option.

    If you have any more trouble though, please reach out to the Support team, and we'd be happy to help!

    Note: If you're unable to see a business group in your drop down Biz Group list you may need to add your personal profile as an admin in that group, you can find out how to do that here: 

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