Question 1

Disable Facebook Messenger Pop-ups

Accepted Answer

You know how when you get a message on Facebook Messenger, that chat box pops up in the bottom corner?

We've found that for some folks this may be preventing the flow of the extension from publishing how it should.

This can result in a tab left open on your computer, where it looks like it loaded your post content, but didn't finishing posting it (see example below).

To prevent this from occurring, we recommend:

1) Close any existing FB chats you have open, on all Facebook tabs on your computer.

2) Disable new chats from automatically popping up.

Note: Disabling this pop-up will NOT prevent you from being notified of new chats. Your Facebook Messenger icon will still ping and highlight when a new message is received.

Step 1) Close all existing Facebook chats

Open the browser you have downloaded the extension to.
Open your Facebook on that browser.
Close any chats shown on that page.

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Question 2

New User Guide

Accepted Answer

Learning a new program can be overwhelming, we get it! We've put together this guide to break down the steps of where to get started, all the way to getting your posts publishing.

If you have any questions along the way, please don't hesitate to reach out to our LIVE support chat, using the chat icon in the lower corner of your screen. We're there every day from 8am - 10pm CST and would be happy to help!

Looking for a more interactive training?

⭐ We host weekly live workshops for newer users, that you may find helpful! This link will take you to the replay of the latest workshop, along with where you can register for the next: https://go.postmyparty.com/pmp

Step 1) Create your template

Templates are where you create all your party posts, all in one list. That way, you'll be able to schedule an entire party's worth of posts all at once!

| How to Create a Template

Step 2) Download and log into the Chrome extension

This tool is the bridge between your PostMyParty and Facebook accounts, and is necessary for your posts to publish to Facebook automatically.

| How to Download the Extension

Step 3) Schedule your party

Your posts can be scheduled to:

Facebook (groups, business pages, events, and Messenger chats)
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Question 3

Make your Business Page an Admin of a Facebook group

Accepted Answer

In order to publish posts as your business page, you need to join the group as your page and make it admin in the group.

This is most easily done from a computer or laptop, if at all possible.

Make sure your personal profile is an Admin in the group - this is necessary for the next steps.
Check the Group Settings:

Under Set Up Group: ensure that it is visible (not hidden - it can stay private though)
Under Manage Membership (sometimes labeled Participation instead), make sure that both Pages and Profiles can join groups.

Note: This would be a good time to copy the link at the top of the Facebook group, for easy navigation in the next step.

Join the group, as your business page name:

In the top corner of your Facebook screen, click your profile picture and switch to interacting as your business page.
Navigate back to your Facebook group. (The quickest way to get there is to paste the link you had copied when recommended above.)
Look for the Join Group button, and click it.

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Question 4

How to link your existing group to a business page

Accepted Answer

In order to publish posts as your business page, you need to join the group as your page and make it admin in the group.

This is most easily done from a computer or laptop, if at all possible.

Make sure your personal profile is an Admin in the group - this is necessary for the next steps.
Check the Group Settings:

Under Set Up Group: ensure that it is visible (not hidden - it can stay private though)
Under Manage Membership (sometimes labeled Participation instead), make sure that both Pages and Profiles can join groups.

Note: This would be a good time to copy the link at the top of the Facebook group, for easy navigation in the next step.

Join the group, as your business page name:

In the top corner of your Facebook screen, click your profile picture and switch to interacting as your business page.
Navigate back to your Facebook group. (The quickest way to get there is to paste the link you had copied when recommended above.)
Look for the Join Group button, and click it.

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Question 5

Schedule Facebook Messenger Chats

Accepted Answer

Schedule any of your templates or library posts to your Facebook Messenger chats!

This can be done with both personal chats, and group chats.

⭐ Before scheduling messages to a chat, make sure you have installed the PostMyParty Chrome extension to your computer or laptop.

You can watch the video below, or continue on to view the written steps:

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How to Schedule Chats

From the PostMyParty menu, click Parties, then click the New Party button.

Step 1) Get Started

From the menu given, select Chat.

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Question 6

Finding a Facebook Link

Accepted Answer

In order for your posts to publish, you'll need the link to any Facebook location you want to schedule your posts to.

This article will be split in 4 parts:

Finding a Group link
Finding an Event link
Finding a Page link
Finding a Messenger Chat link

Scroll down to the section that applies to the type of link you're looking for, and follow the steps given there.

Finding a Group link

First, log into your Facebook account from a web browser (not the Facebook app).
Navigate to the Facebook group you want to schedule posts to.
You can use either the search bar, or the Groups tab from your Facebook menu to get to the group.

||| ⭐ Make sure you are on the main page of your group where new posts are made when copying your link.
||| (You do not want to be in that group's settings, member list, about section, etc.)

Once you are in your Facebook group, there are a couple places you can grab the link from:

The fastest way is to copy the link from the browser bar at the top of your screen.
Depending on your device, you may need to hover your cursor over the top or bottom of your screen for it to appear.

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