If your party didn’t start for when it was scheduled, the first thing you always want to do is check out the status column for your posts:
That’s going to tell you if a post has Failed (red), is Pending(yellow), or successfully Posted(green).
Knowing which status your posts are will help you use this tutorial to pinpoint what could be happening, and show you how to fix the problem!
Scroll down to locate the color of your post's status, and review the list of reasons this may have happened. Each reason listed below is in no particular order.
🔴 Failed (red)
Reason #1) Skipped because it was scheduled in the past
If you hover over the red status symbol, it may say Failed (Skipped because it was scheduled in the past).
What this means is, when selecting the start date and template for that party, that caused some of the posts to be already 'in the past' at the time that party was scheduled.
Example) Let's say the template you're scheduling begins with the following posts:
Day 1, 8am
Day 1, 10am
Day 1, 12pm
And let's say at the moment you're scheduling this party, it's currently 11am.
If you select today as your start date when scheduling, that makes today Day 1 of the party. This results in the 8am and 10am posts being marked as failed - because (in our example) it is already past that time in the day.
To reschedule these failed posts:
To the far right of that post, click the Quick Edit icon (looks like a pencil with lightning bolt)
Select the new Time (and Day, if needed)
Click Save to save your changes
That post will then be rescheduled for that new Time/Day.
IMPORTANT: After you're finished editing, be sure to refresh your extension again, so it updates with your new changes.
IMPORTANT: After you're finished editing, be sure to refresh your extension again, so it updates with your new changes.
Reason #2) Over the limit of 30 total posts
We have a limit of 30 posts per group/event/page, per 24 hours.
This doesn't mean you're only able to post 30 posts a day total, but rather that limit is per party.
If this is the case, consider reducing the volume of posts moving forward.
🟡 Pending (yellow)
Check the date and time that post is scheduled for.
Keep in mind what time zone you had scheduled that party in as well.
Reason #1) Pending posts, for a future time.
If the post is scheduled for sometime in the future, it is set and waiting to publish at that time.
Reason #2) Pending posts, but for a time in the past
If the post is still pending but it is already past the time shown in the Scheduled On column, there are a variety of reasons this can happen.
Please use button below to troubleshoot why this may be happening with your posts:
🟢 Posted (green)
This is the status you want! This means that post has published successfully in the location it was scheduled to.
What if it says posted, but I don't see my posts!
If your posts say Posted under the Status column of that party, then you can be sure that the system posted them somewhere. If you're not finding those posts on Facebook even after refreshing, you can check and see where the party is scheduled.
Please use button below to find where they posted: